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Why is it that accounts receivable is not appearing in the balance sheet report (changed from cash to accrual method of accounting)?

The company was originally set up to use cash as the accounting method. I changed the method to accrual. I'm not sure if this amendment somehow affected the balance sheet report since the accounts receivable is not appearing on the balance sheet when I run the report.  When I try to see the transaction journal of one invoice (issued and paid) I could see that the there was indeed an entry for A/R (debit) and Revenue (credit). How to fix this?

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Best answer 09-04-2019

Accepted Solutions
QuickBooks Team

Re: Why is it that accounts receivable is not appearing in the balance sheet report (changed from...

I've got your back with this balance sheet concern, @ByGraceAlone.

 

Changing the accounting method of your Balance Sheet won't affect the appearance of your accounts receivable transactions, as it will both show your income and expenses. 

 

In this case, you'll need to make sure that the date of the report that you pulled up is correct. This is because the transaction that will show varies as to when it has been created.

 

To give you in-depth information about how accounting method works in QuickBooks, please see these links below:

Once verified that the date is correct, you may try running the report on a private browser. This is to test if the issue is browser-related. At times, the stored data can cause some odd errors and simply needs to be cleared from the browser. 

 

Please give these steps a try at let me know how it goes. I want to ensure you're all set in this concern. Have a lovely day ahead!

1 Comment
QuickBooks Team

Re: Why is it that accounts receivable is not appearing in the balance sheet report (changed from...

I've got your back with this balance sheet concern, @ByGraceAlone.

 

Changing the accounting method of your Balance Sheet won't affect the appearance of your accounts receivable transactions, as it will both show your income and expenses. 

 

In this case, you'll need to make sure that the date of the report that you pulled up is correct. This is because the transaction that will show varies as to when it has been created.

 

To give you in-depth information about how accounting method works in QuickBooks, please see these links below:

Once verified that the date is correct, you may try running the report on a private browser. This is to test if the issue is browser-related. At times, the stored data can cause some odd errors and simply needs to be cleared from the browser. 

 

Please give these steps a try at let me know how it goes. I want to ensure you're all set in this concern. Have a lovely day ahead!

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