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mmartindale
Level 1

Why is the company paid insurance now showing on checks

 
5 Comments 5
Jessica_young
Moderator

Why is the company paid insurance now showing on checks

It's good to see you here,@mmartindale.

 

I'm not quite sure I understand where you're seeing this on checks.  Are you able to share a bit more information and maybe a screenshot with any personal information removed? This would be helpful in understanding what's going on. 

 

I look forward to hearing from you and I'll make sure to get back to you right away. Take care!

mmartindale
Level 1

Why is the company paid insurance now showing on checks

OTHER PAY/CONTRIBUTIONS 166.09 Current Year To Date

This is now printing on the check stubs and it just started this year.

Rea_M
Moderator

Why is the company paid insurance now showing on checks

Let me help you get this matter sorted out, @mmartindale. This way, you're able to identify the other pay/contributions amount on your check stubs in QuickBooks Online (QBO).

 

You can get a closer look at your business's finances and employees' accounts by pulling up a payroll report. With this, I'd recommend running the Payroll Details report. This will give you  detailed info on your employee's payroll. To do this, here's how:

 

  1. Go to the Reports menu.
  2. Enter Payroll on the search field and select Payroll Details.
  3. Filter the appropriate date, then click Apply.
  4. Review the amounts under the Other pay column. 

 

To see the complete list of available payroll reports, you can refer to this article: Run payroll reports.

 

Keep me posted if you have other payroll concerns and managing paystubs in QBO. Don't hesitate to drop a comment below, and I'll gladly help. Take care, and I wish you continued success, @mmartindale.

mmartindale
Level 1

Why is the company paid insurance now showing on checks

I need to know how to keep this from printing on the checks.  Can you help with that?

JoesemM
Moderator

Why is the company paid insurance now showing on checks

Thanks for getting back to us, @mmartindale.

 

Let me route you to the right support that will address your concern on how to prevent the company-paid insurance to show when printing checks. They can provide the steps and further investigate why it's showing when printing checks in QuickBooks.

 

 Also, you'll first have to check out our support hours to ensure we can assist you on time. To reach them, follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon located in the upper right-hand corner.
  3. In the Help window, click the Contact Us button located at the bottom.
  4. Enter your question and click Let's talk.
  5. Select Start messaging or Get a callback.
  6. Enter your contact information. 
  7. Choose Confirm my call or Send a message

 

You can also click these articles on how to print checks and view various troubleshooting actions to fix printing problems in QuickBooks Online Payroll: 

 

 

Please refer to this article to see different payroll reports that you can use to view useful information about your business and employees: Run payroll reports.

 

Feel comfortable leaving a comment below if you have any other concerns or follow-up questions. I'll be around to help. Keep safe, @mmartindale.

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