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beth57
Level 1

Why is the pay bills feature attaching to an AP account it shouldn't?

I enter a bill, attach to correct category and bank account, but when I pay it, it defaults into an A/P credit card account it shouldn't.
1 Comment 1
CharleneMaeF
QuickBooks Team

Why is the pay bills feature attaching to an AP account it shouldn't?

I'm here to provide some insights about Accounts Payable (AP), beth57.

 

You can create multiple AP accounts in your Chart of Accounts in QuickBooks Online. However, the program only uses the default account set up for tracking vendor transactions. The best thing to do is to maintain one AP account.

 

You can either merge your AP account or inactivate the other account.

 

When merging the two accounts payable, make sure to name them according to your preference. Here at QuickBooks, we suggest naming it "Accounts Payable".

 

If you'd like to inactivate the account, I recommend transferring the balance of the other account before inactivating it. You can do this by creating a journal entry.

 

After that, you can proceed with inactivating the account. Here's how:

  1. On the left panel, click Accounting.

  2. Choose the accounts payable in question.

  3. Click the drop-down arrow beside View register.

  4. Select Delete.

  5. Click Yes to confirm.

 

Additionally, in case you'd like to separate your AP accounts, I recommend checking out the suggestions listed here: How to Group Accounts Receivable Account Types.

 

If you'll need assistance in managing your sales transaction, I suggest leaving a comment below. This way, we'll be able to provide the help you need.

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