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felisha-tol-gmai
Level 1

Why is there a wire fee? How do I remove this option from my invoice...

 
2 Comments 2
FritzF
Moderator

Why is there a wire fee? How do I remove this option from my invoice...

Welcome to the Community, @felisha-tol-gmai.

 

If you're using QuickBooks Online Payments, you pay a rate per ACH/Wire bank transfer, and this also includes card swipes. The rates are as follows:

 

  • Bank transfer 1% (max $10)
  •  Card – Swiped - 2.4% + 25¢
  •  Card – Invoiced - 2.4% + 25¢
  •  Card – Keyed - 3.4% + 25¢

 

If you wish to remove this option, I highly suggest contacting our Payments Support team. They have tools that can check your account in a secure environment and delete this for you.

 

Refer to this article to get their most updated contact information: https://community.intuit.com/browse/payments-contact-us.

 

I also suggest checking out our Payments page for more information on our rates per transaction. Here's the link: https://quickbooks.intuit.com/payments/.

 

Don't hesitate to leave a comment in this thread if you have any additional questions or concerns. I'll be happy to answer them. Enjoy the rest of the day!

Fiat Lux - ASIA
Level 15

Why is there a wire fee? How do I remove this option from my invoice...

@felisha-tol-gmai 

If any of your clients wish to pay by ACH, you may utilize MP to accept it for free. You may create the invoice but it only sync with QBO.

https:// melio.grsm.io/quickbooks

 

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