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Thank you for posting here in the Community, @philthesanders.
Let’s perform some troubleshooting steps that can help to isolate this unexpected behavior.
Login to your QuickBooks Online account using a private browser, your regular browser's cache might have caused this unexpected behavior while using QuickBooks.
You can follow the shortcut keys below:
If it works, you’ll have to clear your browser’s cache to prevent this unexpected behavior in the product.
Using a different browser will also help you resolve this issue.
Please let me know if you need further assistance. I am always here to help.