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thaque
Level 1

Why system administrator doing stuff that bothers our customer

delete our user send invoices to the customer that not suppose to
1 Comment 1
AileneA
QuickBooks Team

Why system administrator doing stuff that bothers our customer

Hi there, @thaque

 

Thank you for choosing the Community to assist you with your concern today. The System Administration indicates changes made automatically by QuickBooks Online. It's possible these transactions are recurring, added through bank rules, automatically applied for credits, and added from a third-party app. 

 

 When you have automatic transactions, scheduled transactions, that is the system performing the action you scheduled. 

 

However, you can temporarily stop a scheduled template in QuickBooks Online (QBO), Let me guide through the steps: 

 

 

  1. Click the Gear icon on the Toolbar.
  2. Under Lists, choose Recurring Transactions.
  3. Select the appropriate template, then in the ACTION column, click Edit
  4. On the Template Type drop-down, click Unscheduled.  
  5. Press Save template.  

 

rec.PNG

 rec1.PNG

 rec2.PNG

 

 

I've attached some articles below for additional reference: 

If you need anything else, please let us know so that we can help you. Have a nice day!

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