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Jonfs
Level 1

window display for the check register is clip off on the right side

My bank register is clipped off on the right side, can't see all of the totals column

1 Comment
Charies_M
Moderator

window display for the check register is clip off on the right side

Hello there, @Jonfs.

 

There aren't any similar reported cases about this issue with the bank register display window.

 

To better isolate this, I recommend trying a couple of basic troubleshooting steps to get you back on track. Let's start using an incognito window to determine if it's the browser that's causing the error.

  • Google Chrome: press Ctrl + Shift + N

  • Mozilla Firefox: press Ctrl + Shift + P

  • Internet Explorer: press Ctrl + Shift + P

  • Safari: press Command + Shift + N

If it works, let's clear your browser's cache. This is to delete temporary internet files and data that's causing unexpected behavior in the product. Otherwise, you can try using a different browser to refresh your QuickBooks.

 

Let me share a link on how to clear the browser’s cache: https://community.intuit.com/articles/1145697.

 

Stay in touch with me if you have any other questions when working with QuickBooks. I'm here anytime you need help.

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