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Work order or Sales Order

We are new to this software and not sure what the difference is between a Work order and Sales order? We have a retail business and need to select a way to put in information for our special orders. Some orders are for retail customers and some are for industrial customers. I was thinking industrial use work order and retail customers use sales order?? Is there a difference between the two types I need to consider?

Thank You

Ron

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Best answer 09-09-2019

Accepted Solutions
Senior Explorer ***

Work Orders are typically used for repair/warranty work s...

Work Orders are typically used for repair/warranty work situations.

 Sales orders are often used when the customer wishes to purchase something you do not have in stock.

2 Comments
Senior Explorer ***

Work Orders are typically used for repair/warranty work s...

Work Orders are typically used for repair/warranty work situations.

 Sales orders are often used when the customer wishes to purchase something you do not have in stock.

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Thank you that makes sense

Thank you that makes sense

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