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Intuit

Reset your user ID or password for Intuit Online Payroll

Learn how to reset your user ID or password for Online Payroll.

Did you forget your user ID or password for your Intuit Online Payroll account? We'll help you reset your information. Just follow the steps below.

Reset User ID

If you forgot your User ID you can reset it by following these steps.

Intuit Online Payroll/Intuit Online Payroll for Accountants

  1. Select Can't access your account? or Forgot user ID.
  2. You will be asked to enter your phone number and email address.
  3. After entering your email address, you will receive a User ID Recovery email. Select the unique link in the email to reset your User ID.

QuickBooks Online Payroll

  1. Select I forgot my user ID and password.
  2. You will be asked to enter your phone number and email address.
  3. After entering your email address, you will receive an account recovery email.

Reset password

If you forgot your password, you can reset it by following these steps.

Intuit Online Payroll/Intuit Online Payroll for Accountants

  1. Select Can't access your account? or Forgot password.
  2. You will be asked to enter your phone number and email address.
  3. After entering email address, you will receive a User ID Recovery email.
  4. Select Reset password.

QuickBooks Online Payroll

  1. Select I forgot my user ID and password.
  2. You will be asked to enter your phone number and email address or user ID.
  3. After entering your email address, you will receive an account recovery email.
  4. Select Reset password.

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