Learn how to fix your CitiBank connection in QuickBooks Online.
CitiBank recently made some changes to how some of its accounts connect to QuickBooks. If you can't find the correct CitiBank account to connect to, you may need to search for the account differently.
Solution
Use the correct account to link to, see the table below.
| If you use this account: | Search for: |
| AT&T Universal Business Rewards | AT&T Universal Business / CitiBusiness Cards |
| CitiBusiness® Platinum Select | AT&T Universal Business / CitiBusiness Cards |
| CitiBusiness ThankYou® Card | AT&T Universal Business / CitiBusiness Cards |
| CitiBusiness® World Card | AT&T Universal Business / CitiBusiness Cards |
| CitiChairman® American Express® Card | Citi Chairman AmEx Cards |