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Intuit

Resolve Microsoft Visual C++ error Library runtime error

Problem

Error: Microsoft Visual C++ error Library runtime error occurs while performing one of the following tasks:

  • in Payroll setup
  • running a payroll checkup
  • emailing pay stubs

This error occurs because of a conflict between programs.

Details

This error occurs when there is a conflict between programs. Contact your system administrator to resolve the problem.

If the error occurs during payroll setup, a possible temporary resolution is:

  1. In Windows, choose Start > Run.
  2. In the Open box, enter msconfig. Click OK.
  3. In the System Configuration Utility window, click the General tab, and select Selective Startup.
  4. Under Selective Startup, clear the Load Startup Items checkbox. Do not clear any other checkbox.
  5. Click OK.
  6. Restart your computer.
  7. Open QuickBooks Desktop and complete the payroll setup.
  8. After payroll setup is complete, follow steps 1 through 3 again.
  9. Under Selective Startup, check the Load Startup Items box to reset the computer to normal mode.
  10. Restart your computer when prompted.

If the above steps do not resolve this issue, perform a clean uninstall/reinstall in Selective Startup.

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