I don't take on clients, I help in the forums and locally for free, hoping to garner some good Karma <smile>. But if I did, over the past decade I would have had to hire several accountants to handle the business owners that requested it. I've considered it a time or two and that got me thinking.
So for those of you who do take on clients, I am curious.
1. Do you do an in depth background check for a prospective employee? And if so how often do you redo it? And if not then why not?
2. Do you carry a surety bond on the business and your employees?
3. Drug test as part of the hiring process? Random tests periodically?
4. Data security is a big one. How do you safe guard clients data files and receipts, that may go back years. What access control policies do you use for that data?
My firm does back end remote bookkeeping services for its clients.
We have to follow strict KYC procedures while getting clients or hiring employees. Recommendations work a lot.
Where we do our work mobiles are a no no. Data transfer is through LAN and no other medium is entertained. No USB drives or Net connections are available on any of the system where the actual hard work takes place.
As for client surety bonds - Nah. It’s always a risk. Someone does not perform their end of the contract then it’s our bad luck.
But so far so good. We have not had much trouble except for one or two odd client that just would not pay.