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Senior Explorer **

Invoices

A customer has paid partial of his invoice, how do I apply the payment? Also we are waiving the rest of the amount due, how to I wave the remainder so the books are even? 

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Best answer 11-08-2018

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Established Community Backer ***

Re: Invoices

add means just that make a new entry, so you would have two deposits

View solution in original post

4 Comments
Established Community Backer ***

Re: Invoices

create a credit memo for the customer, use an item that posts to the sales income discount account on the CM and enter the amount.

use receive payments, apply the CM, then receive the payment made

 

if you download banking, you match not add

Senior Explorer **

Re: Invoices

Thank you! Why do I match and not add? 

Established Community Backer ***

Re: Invoices

add means just that make a new entry, so you would have two deposits

View solution in original post

Highlighted
Senior Explorer **

Re: Invoices

Thank you so much!

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