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Learn more about e-filing your sales tax return in QuickBooks Online

Get answers to common questions about e-filing your sales tax return in QuickBooks Online.

When you e-file your sales tax return, all you have to do is check what you owe and how it adds up. Then, QuickBooks will take care of filing to the right tax agency and recording your payment correctly.

If it’s your first time to e-file in QuickBooks, here are some things you should know before you get started.

You can e-file your return if you use automated sales tax in QuickBooks. If you haven’t e-filed before, select the "E-file" option when it’s time to file your next return. QuickBooks will help you connect your bank and set up your sales tax info.

We’ll take care of filing your return to the correct tax office for a service fee of $9.

Right now, QuickBooks e-filing doesn’t work with some tax agencies. But we’re working to make sure this service is available for everyone.

Here are the tax agencies that currently don’t (or only partially) let you e-file in QuickBooks. All the other agencies we don’t mention here support QuickBooks e-file without any issues.

 Tax agency  Notes
Alabama Department of Revenue
Alaska Department of Revenue
Arizona Department of Revenue
California State Board of Equalization  You can e-file in QuickBooks if:
  • You file quarterly and don’t have to make a monthly prepayment.
  • You only have one business location in California.
Colorado Department of Revenue
Hawaii Department of Taxation
Idaho State Tax Commission
Illinois Department of Revenue
 Kansas Department of Revenue
Iowa Department of Revenue  If you file quarterly, you can use QuickBooks e-file.
Louisiana Department of Revenue
Maine Department of Revenue
Maryland Department of Revenue
New Jersey Department of Revenue  If you file quarterly, you can use QuickBooks e-file.

If you have a late return, make sure to file directly to your state (through your tax agency’s own e-file service or by mail).

You may have to pay your tax agency an extra fee for the late return. If you’re not sure how to calculate this fee, check your tax agency’s website for more info.

To e-file, make sure all invoices and receipts in your current filing period use automated sales tax. This guarantees that each tax calculation is accurate and follows your state’s tax rules.

You can e-file from the 1st to the 18th day of the month your return is due. But we highly recommend that you e-file early. This gives us room to reach out to you, just in case we need more info to process your return.

You can update the bank account info we use to send your payment anytime. Here's how.

Note: If you use QuickBooks Payroll, these steps will also update the account info we use to process your direct deposits.

  1. Sign in to QuickBooks Online.
  2. Go to this page:
  3. Follow the onscreen instructions to update your bank info.

You can check your e-file status right in QuickBooks. No need to sign in to another website.

  1. Go to Taxes, then Sales Tax.
  2. You should see the return you just paid and its status in the Sales Tax tab. If you want to view more details, select View return.

If you see a payment error on your e-file status, select the error to know what to do next. We’ll also call you to help you with the issue. Or, get in touch with us if you need help right away.

If the error says "Issue with your bank," it’s best to reach out to your bank to know why your payment didn’t go through.

If your state’s tax agency rejects your return, don’t worry. We’ll email or call you right away to let you know what happened and what we can do next.

Note: Keep in mind that you might not be able to e-file your return again after your tax agency rejects it. Be sure to file manually instead through your tax agency’s e-filing service or by mail.

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