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Accidentally turned sales tax. Can't turn it off. We don't charge sales tax on services-- never have. How do I turn it all the way off?

Accidentally turned it on, that is.
Solved
Best answer 07-06-2019

Accepted Solutions
QuickBooks Team

Re: Accidentally turned sales tax. Can't turn it off. We don't charge sales tax on services-- nev...

Welcome aboard to QuickBooks Community, @kathy29.


If you’re using the Automated Sales Tax, you can easily turn it off by following the steps below:

  1. From the Sales Tax tab, click the blue Sales Tax settings on the upper right of the screen.
  2. Click Turn off sales tax on the Edit settings window.
  3. Hit Yes on the message prompt to complete the process.

Auto 1.PNGAuto 2.PNGAuto 3.PNG

 

Disabling the Manual Sales Tax on the other hand, is only possible if no transaction was created that includes sales tax. Here’s how:

  1. Go to the Sales Tax Center from the Taxes menu.
  2. Click the Edit Sales tax settings under Related Tasks.
  3. On the Do you charge sales tax? question, select No.
  4. Hit Save.

Manual 1.PNGManual 2.PNG

 

For more information about the different types of sales tax in QBO, check out the following links: 

Let me know if you need further assistance. I’m always here to help. Enjoy your weekend!
 

View solution in original post

2 Comments
QuickBooks Team

Re: Accidentally turned sales tax. Can't turn it off. We don't charge sales tax on services-- nev...

Welcome aboard to QuickBooks Community, @kathy29.


If you’re using the Automated Sales Tax, you can easily turn it off by following the steps below:

  1. From the Sales Tax tab, click the blue Sales Tax settings on the upper right of the screen.
  2. Click Turn off sales tax on the Edit settings window.
  3. Hit Yes on the message prompt to complete the process.

Auto 1.PNGAuto 2.PNGAuto 3.PNG

 

Disabling the Manual Sales Tax on the other hand, is only possible if no transaction was created that includes sales tax. Here’s how:

  1. Go to the Sales Tax Center from the Taxes menu.
  2. Click the Edit Sales tax settings under Related Tasks.
  3. On the Do you charge sales tax? question, select No.
  4. Hit Save.

Manual 1.PNGManual 2.PNG

 

For more information about the different types of sales tax in QBO, check out the following links: 

Let me know if you need further assistance. I’m always here to help. Enjoy your weekend!
 

View solution in original post

Not applicable

Thank you! I just had to tell the system how frequently I "paid" my taxes, then I could turn off the taxes according to your directions.


@KhimG wrote:

Welcome aboard to QuickBooks Community, @kathy29.


If you’re using the Automated Sales Tax, you can easily turn it off by following the steps below:

  1. From the Sales Tax tab, click the blue Sales Tax settings on the upper right of the screen.
  2. Click Turn off sales tax on the Edit settings window.
  3. Hit Yes on the message prompt to complete the process.

Auto 1.PNGAuto 2.PNGAuto 3.PNG

 

Disabling the Manual Sales Tax on the other hand, is only possible if no transaction was created that includes sales tax. Here’s how:

  1. Go to the Sales Tax Center from the Taxes menu.
  2. Click the Edit Sales tax settings under Related Tasks.
  3. On the Do you charge sales tax? question, select No.
  4. Hit Save.

Manual 1.PNGManual 2.PNG

 

For more information about the different types of sales tax in QBO, check out the following links: 

Let me know if you need further assistance. I’m always here to help. Enjoy your weekend!
 


 

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