Hello there, @tap2jazz.
To get your taxes and sales tax for 2019 from Etsy, you may follow the steps found in this link: QuickBooks Self-Employed and Etsy.
However, if you're unable to import the data that you need, you'll need to contact their Customer Care Team. They'll be able to provide the data that you need and have it transferred over to QuickBooks Self-Employed.
Once you have your tax information, you can use these links I've attached below for reference about managing taxes in QBSE:
Please know that my doors are always open to help if you have any other concerns. Just visit me here, and we'll take it from there. Happy Monday!