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Another tax agency is already using this name. Please use a different name. I turned off auto taxes,how do I turn it on back

 
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Re: Another tax agency is already using this name. Please use a different name. I turned off auto...

Hello, myherye,

 

It's nice to have you in the Community about the Sales Tax feature.

 

To start, you'll need to set the company’s accounting method to Accrual before activating.

 

Here's how:

  1. Click the Gear icon at the top, then choose Account and Settings.
  2. Click on the Advanced tab on the left panel.
  3. Go to the Accounting section, then click on the Pencil icon.
  4. Choose Accrual on the Accounting Method drop-down.
  5. Click Save, then Done.

Once done, you're now ready to switch back to Automated Sales Tax. Here’s an article with detailed instructions about the process: Switch to Automated Sales Tax.

 

If you need further assistance with the steps, you can always contact out Customer Care support. They have additional tools to pull up your account and do a remote session.

 

To contact us, here's how:

  1. Sign in to your QuickBooks Online company account.
  2. Click the Help icon on the top right.
  3. Click Contact Us button at the bottom.
  4. Enter a short description about your concern.
  5. Click on Let's talk.
  6. Choose from Chat or Get a callback.

For future references, I'm attaching some articles that you may find helpful:

Please do let me know if you have any other sales tax concerns by adding a comment below. It's my pleasure to help you!

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Contact us