Hello there, @sandy56. To ensure your filings are correctly and efficiently processed, let's determine if your browser is causing the error on your end. Here are the basic troubleshooting steps.
Before we continue, are you receiving any specific error messages when you attempt to e-file the SUI report? Can you please share the exact text or code of the error message? If not, you can proceed with the basic troubleshooting steps outlined below.
First, open your QBO account in an incognito or private window for testing. I will provide the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
Once it works, and if you want to continue using the regular browser, please clear your browser cache to remove any data that causes the problem. After clearing the cache, refresh your tab. Then, attempt to log into your account using your main browser. If the error persists, consider switching to an alternative supported browser for QuickBooks Online.
Furthermore, consider Explore QuickBooks Payroll for efficient management of your taxes and forms. With QuickBooks Payroll, our team will take care of your paperwork and ensure compliance with all regulations.
Furthermore, you can visit this article to learn more about viewing your payroll tax payments and forms in QBO: View your previously filed tax forms and payments.
If you have any more questions about the e-filing SUI report, please don't hesitate to leave a comment below. The Community is always here to provide a prompt response.
