Believe it or not my dog landed on my computer while I was working on my taxes on-line and now it seems that all of the data disappeared. Is there a way to recover it?

Losing data while working on it can be a challenging situation, Sue. Rest assured, I'll do my best to help you recover your data.

To ensure I offer the most relevant solution, may I ask which product you are using?

In the meantime, if you're using QuickBooks Desktop, the Auto Data Recovery (ADR) feature can help you recover your lost data. For detailed steps on using this feature, please refer to this article: Recover lost data with QuickBooks Auto Data Recovery.

Preventive Measures:

• Regular Backups: Consider setting up regular backups if not already in place using QuickBooks Desktop backup solutions or third-party apps that integrate with QuickBooks.
• Secure Your Work Area:  While pets can be comforting companions, please safeguard your workspace to prevent future accidents, especially during tasks like tax filing.

Additionally, you can check out this article to learn how to file your taxes and view previously filed taxes:

• E-file and e-pay state forms and taxes in QuickBooks Desktop Payroll Enhanced
• E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced
• Handle payroll e-file and e-pay rejections

I hope this solution helps you retrieve your data. Remember, our support team is just a click away if you need further assistance. We'll gladly help you ensure everything is back on track.

@sue-brown 

QB Desktop or Online?