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Level 1

Can anyone tell me what a rotating circle of dots means in the sales tax center?

 
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QuickBooks Team

Can anyone tell me what a rotating circle of dots means in the sales tax center?

Hello there, sbender2.

 

As of now, let us try performing a browser troubleshooting steps to see if this is a cache-related issue. To start, let's access your account using a private window. Please refer to the shortcut keys below based on which browser you're using:

 

  • Internet Explorer & Mozilla Firefox: Ctrl + Shift + P
  • Google Chrome: Ctrl + Shift + N
  • Safari: Command + Option + P

Then, if you can no longer see the rotating dots after using a private browser, you can go back to your regular browser and clear its cache to reset the data allowance in the browser. But if it is still visible, you can try use another browser instead.

 

Also, here's a list of articles that will help you about the limitations: Automated Sales Tax Hub.

 

Do you have questions in mind? Loop me in, and I'll get back to you. Have a good one!

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