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Level 1

Can i change VAT to TAX in form styles? it showed as TAX all this year and now for no reason it shows as VAT

 
3 Comments
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Moderator

Can i change VAT to TAX in form styles? it showed as TAX all this year and now for no reason it shows as VAT

It's good to hear from you today, accounts260.

 

The behavior you've experienced is probably a browser-related issue. Let's get this straightened out so it will switch back to TAX.

 

Have you tried using a different browser? Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.

 

Here's how to open a private window in different browsers:

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Internet Explorer: press Ctrl Shift P
  • Safari: press Command Shift N

If you're able to see the TAX using the private window, let's clear the browser's cache. This removes the history or log of sites so you can start with a clean slate.

 

Also, you may want to make sure you're not logging into QuickBooks Online for the UK version. To learn more about customizing sales forms in QuickBooks, you can refer to this article: Customize your invoices, estimates, and sales receipts in QuickBooks Online.

 

Please get back to me if you have any other QuickBooks concerns. Have a good one. Keep safe!

Highlighted
Level 1

Can i change VAT to TAX in form styles? it showed as TAX all this year and now for no reason it shows as VAT

Thank you so much for the reply. I have tried this but i am still getting the same issue please note that this was not like this before it always used to show as "Tax Registration No." but for some reason it now showing as VAT No.

 

i have also removed cookies and cache as well as tried it in private window.

 

Hope there is a easy solution for this.

 

Looking forward to your reply.

 

thanks

Highlighted
QuickBooks Team

Can i change VAT to TAX in form styles? it showed as TAX all this year and now for no reason it shows as VAT

Hi there, accounts260.

 

I appreciate you for performing troubleshooting steps to resolve your issue.

 

Since you still encounter the same issue, I suggest contacting our QuickBooks Support Team. They can help check your account to investigate the issue and see why it continues to occur.

 

Here's how to contact them:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about showing Tax Registration No.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

7. Select how you want to contact them and fill in the information.

 

Please check this article to see how QuickBooks Online automatically calculates your sales tax when you make sales transactions: Learn how QuickBooks Online calculates sales tax.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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