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Can't access W2

I go to my W-2 tab in Quickbooks Workforce and it wants me to verify my identity by entering my box 1 amount. I can't enter that amount since I can't see my W-2.

1 Comment
QuickBooks Team

Re: Can't access W2

Hello there, @NTurner!


You can contact your employer for the box 1 amount of your W2. Allow me to share additional insights and help you from there.


To start, only your employer knows any details of your W2. Thus said, you'll have to contact your employer so you can get the Box 1 amount of your W2.


In addition, you can only access your W2 once your employer has already uploaded it to the workforce. I've also included our detailed guide in accessing your W2 in the Workforce.


That should get you back on track. Please let me know if you have any other questions. I'll be here and ready to help anytime.