Can We Please Get Totals in the Sales Tax Liability Report?

KatnissBookkeeper · ‎June 12, 2025

Just once, I’d love to sit in front of a client, open the Sales Tax Liability report in QBO, and not have to grab a calculator like it’s 1998. You’ve got columns. You’ve got numbers. You don't have totals. Why? This is not some edge-case scenario—it’s the entire point of the report but instead when a client asks a natural question - what's my total sales tax for that period.. calculator, or export the STLR to Excel and start adding formulas or pull up an entirely different report and hope that has it (please, not the sales by product/service because THAT one has taxable amounts against non-taxable items - separate thread).

Every time I export to Excel just to get the total, a little part of me dies. And somewhere in the cloud, a QBO dev whispers, “It’s working as intended.”

Dear Intuit: please total the columns. For all of us. And maybe light a candle for Kenneth in the basement—he’s trying to resolve the recurring sales receipt not running debacle. Thanks.

jenop2

We appreciate you taking the time to share your insights about the Sales Tax Liability report in QuickBooks Online. Your perspective as a hands-on user is crucial for us to identify areas where we can improve, and we're committed to enhancing our products to better serve professionals like you, KatnissBookkeeper.

For now, the report displays totals differently depending on the number of tax agencies. For companies with a single tax agency, you'll see a total amount. However, the numbers are broken out separately if there are multiple agencies involved.

You can read more details about the report in this article: Understand the sales tax liability report in QuickBooks Online.

Your input directly contributes to this process. Having said that, we encourage you to submit a formal feature request directly to our development team, which will help them evaluate potential enhancements to the Sales Tax reporting functionality.

Here's an article on how to do this in QBO: Give feedback on QuickBooks products and services.

Feel free to check out these articles in case you might need them when collecting sales taxes in QBO:

Please know that the Community is always here if you have any other QuickBooks-related inquiries.

KatnissBookkeeper

Thanks, but I’m going to push back here.

This isn’t a feature request—it’s a basic expectation of any report dealing with dollar amounts: that it includes a grand total. The fact that the Sales Tax Liability report only includes a sub-total when there’s one agency is not a feature, it’s a flaw.

Bookkeepers and business owners with multiple tax agencies still need to know the total sales tax due. Suggesting that I should “understand the report” misses the point. I understand it just fine—what I don’t understand is why I have to export to Excel to get a grand total, in 2025, from software that claims to automate sales tax and understand numbers.

This should not be an optional feature. It should be fixed.

KatnissBookkeeper

@jenop2

Please confirm if I really have to re-re-re-request this obvious fix to the report through feedback.

Candice C

Hey there, @KatnissBookkeeper.

I appreciate you expressing your concern and coming back.

Yes, sending our Product Developers direct feedback would be the best route. They'll be able to review your request and try to add it into QBO in the future. Here's how:

Go to the Gear icon in the top right-hand corner.
Press the Feedback option.
Enter your suggestions.
Tap Next to submit them.

Feel free to reach back out if you have any other questions. Have a great day!

Topics

Training

Community

Resources

Can We Please Get Totals in the Sales Tax Liability Report?