I'm trying to create my 941 Schedule B report for the 2nd quarter. A warning comes up and says No employees have been paid in the given year which is correct, but then it wont let me create the form at all.
I was able to create the form at the end of the first quarter when there were no employees for the quarter. How can I create this form?
Thanks if anyone can help.
Hi there, johnna and jayrdee.
Thank you both for stopping by the Community. I want to make sure you're preparing the 941 form and Schedule B correctly so I'm going to list the steps and an article to the steps to make sure we're on the same page and go from there.
Prepare your forms:
Note: You should never edit the filing period, totals, EIN or SSN on a payroll tax form. This will cause data to be incorrect on your form. Please close the form, make your updates then start a new form.
Print and save your forms:
If you still have issues and need further assistance, post below. Thank you again for stopping by and have a nice afternoon.
I am having the same issue. It is not an issue of not preparing a form correctly, it is that we are not even able to create the form. I have some clients who only have payroll in the later part of the year so there have not been any payroll runs during 2020. When I have tried to file the second quarter Form 941, I get to the step 5 you have under "Prepare Your Forms" and the warning box comes up stating that "No employees have been paid in the given year" and it will not let me create the form. It is correct the there is no wages to report yet for 2020 so I should be allowed to create Form 941 even though there is no payroll.
I am having the exact same problems that Sara is. It won't even let you get into the form. I have filed this file hundreds of times so I know how to do it. I finally found someone else with the same problem on a Google
search. His reply was that QuickBooks changed something in the program that won't let you create it without any employees now. They have not fixed it yet. His advice was to create a fake paycheck and then void it. I did that and then it did work. Its ridiculous that we should have to do that.
It's not that I'm an expert but I've been using QuickBooks since 2001 and I've always operated my payroll the same way. I pay myself at the end of the year and I've never seen this Warning message before when trying to generate a 941 Tax Form for the quarter
It's been a week since my last post. The Deadline for filing the 941 is fast approaching and we still don't have a solution. I can go online and download a blank 941 and send it in but what is the purpose of paying for the payroll service if I need to file that way. Will there be a credit for the payroll subscription if that is what I need to do?
Please respond to myself and the individuals looking for some help on this topic.
This is not the kind of service we want you to experience, @jayrdee.
As of this moment, we don't have a specific time-frame to when it will be resolved. Rest assured, our software engineers are working hard to resolve this issue permanently.
To ensure you'll get an update about the resolution status, I recommend reaching out to our Technical Support Team. They have to collect personal data to add your company and product to the list of affected users. We'll be sending you updates via email once we get this sorted out and I'll also keep this thread on track.
Before diving in, I want to make sure your issue gets prioritized, so I'm including this resource for the support hours. It has the times when support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBDT support.
Here's how to contact our support team:
Due to the outbreak, we have limited staffing and we have reduced our hours to 6:00 A.M. -6:00 P.M. PT Mon-Fri and some products will only have chat support during this situation. Rest assured, we will resume normal hours as soon as possible.
Please know that the Community is always here to help you out to make you and your business easy and functional. Take care! Thank you for your patience.
Sorry for being short on the last post. I'm just looking for a response. I've used QB since 2001 and for the most part have been happy with the program. It just seems that the last upgrade has been a little more buggy than I'm used to.
Anyway thanks for the response and I'll go that route.