My Business is in Oregon but once in a while we work in WA.
We are trying to set up the sales tax for doing business in WA.
I went to Taxes - and follow the directions. I set up the agency as WA state and named the tax Ridgefield and the % of tax since WA has a different sales tax for each county.
When I went to the invoice I filled out the products I sold to the customer and then click and selected the Ridgefield sales tax. However it did not calculate the sales tax for me. I then used my calculator, figured it out and entered it into the box. I saved the invoice then went to the preview and it was not there on the preview invoice screen.
I don't get what I am doing wrong and I can find no help on the website.
I also looked up adding a sales tax to the customer by going to their info - edit- click on tax info tab but the only option to click is tax exempt.
I am assuming that QuickBooks Online has change somethings and is very frustrating.