Received (5) separate paper-letters from EFTPS that our recent 940 and 941 tax e-payments were returned; in the letters, incorrect "Bank Routing Numbers" and incorrect "Account # Ending in:" numbers were shown. Our QB's has the correct routing and account information. Called EFTPS and they said I need to correct this! The banking information is correct in QB's - and we have been with the same bank for over 20-years! The incorrect routing number that EFTPS has is [removed] and the incorrect "account # ending in:" is ****5053. Has anyone else had this issue? If so, what have you done to correct the problem?
Thanks Rasa. I did the steps you provided however the payment was still rejected. After calls to EFTPS and my bank, the problem was that 'somehow' the bank routing and bank account numbers reverted back to a former bank that we stopped using in 2008! The EFTPS agent said she encountered this same problem earlier this week! The problem is now resolved. Thanks for your input in any event!