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FoamRun
Level 1

Form 941 PDF is Watermarked "Do Not File"

I have generated our last payroll for June 2020 and therefore are done with payroll in the 2nd quarter.

I generated a form 941 the same as we have been doing on QBD for the last 24 years.

When I print the form it is stamped with a watermark that says "Do Not File" several times on every page.

When I generate a PDF I get the same results.

Obviously I cannot mail this to the IRS.

 

Eric

25 Comments
Rasa-LilaM
QuickBooks Team

Form 941 PDF is Watermarked "Do Not File"

Thanks for reaching to the Community, FoamRun.


I personally want to make sure you can mail the 941 forms without any watermark.


We’ll have to determine why you’re seeing the Do Not File mark on the form. To accomplish this task, I have to gather personal data to access the company file.


I don’t want your account information displayed in a public space for security reasons. That said, I suggest contacting our Payroll Support Team.


One of our agents can check the setup of the 941 forms in a safe environment. They also have tools to help conduct a further investigation to see what triggers the watermark to show on the tax return.


When the permanent solution is available, our specialists will guide you through the steps on how to apply it. To reach them, follow these steps:

 

  1. Click on the Help icon at the top menu bar to select QuickBooks Desktop Help.
  2. When the Have a Question window opens, scroll down to choose the Contact us link
  3. This will display the Contact Us screen.
  4. Tap the Search for something else link and type the issue or topic in the field box.
  5. Press the Search button to display the Get Phone Number or Start a Message button.

Let me also share the Troubleshooting amounts in Form 941/Sch. B - Employer's Quarterly Federal Tax Return guide for future reference. It provides an overview of common errors on the form and contains steps on how to fix them.


Reach out to me if you have any other concerns or questions about QuickBooks. Please know I’m here to help and make sure you’re taken care of. Have a great rest of the day.  

sfvaughan
Level 4

Form 941 PDF is Watermarked "Do Not File"

<0% helpful

sfvaughan
Level 4

Form 941 PDF is Watermarked "Do Not File"

Apparently it is because the form has not been 'finalized' and they don't want people to use it yet.
mk60
Level 1

Form 941 PDF is Watermarked "Do Not File"

I am having the same problem.

JasroV
QuickBooks Team

Form 941 PDF is Watermarked "Do Not File"

I appreciate you for bringing this concern to us, @mk60.

 

I'd personally like to get this resolved right away. However, It would be best to contact our support team so they can have a look in your account. There, they can further investigate on why there's a watermark in your tax return.

 

To reach them, you can refer to the steps provided by my colleague Rasa-LilaM above.

 

Additionally, I encourage checking our Help articles page for future reference. Here, you'll learn some best practices in managing your QuickBooks Desktop (QBDT) software.

 

Tag me in if there's anything else you need help with. I'll be around to help you anytime.

lyonski
Level 1

Form 941 PDF is Watermarked "Do Not File"

I am having the same issue. Please help.

Catherine_B
QuickBooks Team

Form 941 PDF is Watermarked "Do Not File"

Hello there, lyonski.

 

The watermark indicates that the form isn't complete yet though you're done with your payroll for the quarter. We'll need to wait until the quarter is over for the form to be available for filing. 

 

Before we file the form, I suggest updating QuickBooks to its latest release the recent payroll tax table for the software to stay up-to-date. Here's how to update QuickBooks:

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Select the Update Now tab.
  3. Click Get updates.

Leave a reply below if you need anything else. Thanks for your patience. Take care!

rwslaura
Level 3

Form 941 PDF is Watermarked "Do Not File"

I am having the SAME PROBLEM.  Not only that, but line 5A column A is incorrectly BLANK on the form.  Even after manually entering the data in to 5A Column 1, I still get the DO NOT FILE watermark on my forms.

 

I also posted a Community post on this.  The answers I am receiving seem to indicate that no one is actually reading my posts and instead making incorrect assumptions regarding my issues. It is very frustrating. 

 

Glad to see that I am not the only one with issues on  941 this quarter.

HobomIchelle
Level 2

Form 941 PDF is Watermarked "Do Not File"

I have been doing the same thing for the past 20 plus years, trying to finish up my 941. I finished paying 2nd qrt payroll and I am ready to print my 941 for the 2nd qrt of 2020. I am seeing the same watermarks do not file, form not final. I did go in and update and it says there was an update for 941 however it did not fix the issue I am still seeing the same water marks.

watermarks.JPG

941 update 062320.JPG

MaryLandT
QuickBooks Team

Form 941 PDF is Watermarked "Do Not File"

Thanks for bringing this to our attention, HobomIchelle

 

Let me clear things out about the watermark you're seeing when filing the 941 form. 

 

Forms become available when the quarter in concern has ended. They're ready on the first or second week of the following month. Our Payroll Tax Team is working diligently validating your returns and will be release them after the preparation is complete. 

 

Feel free to read through this handy articles for additional resources:

I appreciate your patience and understanding while our Payroll Team is updating them out in a timely manner.

HobomIchelle
Level 2

Form 941 PDF is Watermarked "Do Not File"

I have always been able to print them a week before the end of the quarter sometimes I have even printed them two weeks out, when I was going to take a vacation and pre did all my payroll. I have been doing payroll since 1993 with QuickBooks. I know when the forms are due and I know how I have been able to print them in the past. If the form isn't ready why can you just say that, rather than telling me the rules of when forms are due?

You would think how much we pay for this subscription that we would be able to print out the forms when we are ready and not have to wait.

Rose-A
Moderator

Form 941 PDF is Watermarked "Do Not File"

Hello, HobomIchelle.

 

Allow me to step in and provide you some information regarding saving the payroll forms via a PDF file in QuickBooks Desktop.

 

The IRS has published the draft for the Federal 941 Forms with the "DO NOT FILE" watermark in it while printing or saving it as a PDF file. 

 

We will be using this version for the rest of 2020. This is to ensure that our forms are always up to date, so you stay compliant with the government.


You can go through these articles to see the sample draft and when they will be releasing the finalized form. Also, you can view the complete overview of the most recent payroll update in these resources:

 

https://www.irs.gov/pub/irs-dft/f941--dft.pdf

Latest payroll news and updates

 

Let me know how it goes by leaving a reply below. I'd be more than willing to lend you a hand.

foxbrothersdrywall
Level 1

Form 941 PDF is Watermarked "Do Not File"

This is where I am as well.  I had to fill in the amount on "Social Security wages paid" manually and still got have the "do not file" form.  I have done all that I can on my end. This is a glitch in the last update I am sure.

HELP

 

HobomIchelle
Level 2

Form 941 PDF is Watermarked "Do Not File"

Question....so for the rest of 2020 year when we hit print to PDF it will continue to have on the form "FORM NOT FINAL and DO NOT FILE"?

 

maccwatson
Level 1

Form 941 PDF is Watermarked "Do Not File"

The IRS updated it's lastest PDF link to a final with out the watermark on 6/19. Can you confirm that the payroll team is working on making this the version available?

SB-64
Level 1

Form 941 PDF is Watermarked "Do Not File"

We are having the same problems here - hope to get a fix from QB soon. 

MadelynC
QuickBooks Team

Form 941 PDF is Watermarked "Do Not File"

Hello all,


Allow me to share some information about the form. 


Every time IRS releases new forms, we check if there are any changes to ensure we stay compliant. Once the updates become available, we will remove the watermark anytime soon. You can contact our Customer Care team if you’ll want to get a notification update.


Here’s how:

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help F1.
  3. Click Contact Us.

DT-contact.PNG

 

You might want to check this article on how QuickBooks populates the lines on Form 941. Please see this to learn more: How QuickBooks Populates The 941


You can also refer to this article to get important and most current information about payroll: Latest payroll news and updates


Please know that Community is always here to lend a hand.  Just let us know if you have other queries or concerns with QuickBooks.  Take care.

HobomIchelle
Level 2

Form 941 PDF is Watermarked "Do Not File"

Form 941 has been updated and I was able to get it printed out with no water remarks.

bbwolfe
Level 1

Form 941 PDF is Watermarked "Do Not File"

I too have the same problem with the watermark.  I have been mailing my 941 for 26 years and this is the first time I have seen this.  When will the solution for removing be available?

JonpriL
Moderator

Form 941 PDF is Watermarked "Do Not File"

Hello @bbwolfe,

 

We're unable to provide the turn around time as to when the option to remove the watermark for you printed 941 forms be available. You can contact our Payroll Care Team so someone can help you generate it without the watermark.

  1. Go to Help.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Hit Search for something else.
  5. Enter Watermark on 941 Form in the Tell us more about your question: field.
  6. Click Start a Message.

In addition, here's an article you can read to learn more about our available support: Support hours and types.

 

Lastly, I've got you this helpful article for ideas about how you can manage your payroll: Help Articles for QuickBooks Desktop Payroll.

 

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.

Teri Schiefer
Level 1

Form 941 PDF is Watermarked "Do Not File"

I have the same problem and ran the form today

 

ReyJohn_D
QuickBooks Team

Form 941 PDF is Watermarked "Do Not File"

Hi there, @Teri Schiefer.

 

The IRS has finalized the form 941 updates. We're still waiting for the changes to implement in the upcoming payroll release.

 

Meanwhile, you can check out this article for the latest payroll news: Payroll news.

 

Then, you'll want to print and save your payroll forms in QuickBooks Desktop. You can explore the Print and save forms section of this article for the steps: Print and Save tax forms.

 

Feel free to get back here in the Community if you need help with managing your payroll forms or anything else related to QuickBooks. Take care and stay safe always.

BiancaK
Level 1

Form 941 PDF is Watermarked "Do Not File"

I'm having a similar problem. None of my clients 941 is "ready" yet (even though payroll is done). I'm receiving an error message that the form is not available yet. Another one of my clients that has 2 payroll schedules only gave me an option to pay the 941 for 1 of the 2 when both are due. I've been doing it this way for many, many years and this is the first glitch I've seen with this. I attempted a chat yesterday and was disconnected. Is QBO working on this fix?? 

Angeatwork
Level 2

Form 941 PDF is Watermarked "Do Not File"

My 941 doesn't have any figure in line 5a.  Any idea why?

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