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Experienced Member

How do I get Quick Books to deduct State Taxes from payroll checks?

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QuickBooks Team

Re: How do I get Quick Books to deduct State Taxes from payroll checks?

Glad to see you in the Community, @twillowsp.

State withholding taxes are deducted based on the address entered on employees W-4 in QuickBooks. Make sure to set them up correctly for the system to take out the amount on their respective paychecks. 

Here’s how:

  1. From the Employees List, select an employee.
  2. Click the Edit employee button under the name.
  3. Under What are Employee’s withholdings?, click the pencil icon.
  4. Enter employee’s W-4 information.
  5. On the Filing status drop-down, choose the right option.
  6. Fill out all necessary information.
  7. Hit Done. Follow the same steps for the rest of the employees.

Employee 1.PNG Employee 2.PNG Employee 3.PNG Employee 4.PNG


Check out this article for more information: Form W4 overview.

Once done, try creating a test payroll to see if state taxes are taken out. If you continue to get the same result, I recommend opening a private window to check if the issue is browser-related. 

Sometimes the cache stores up in the system and causing errors inside QuickBooks, or missing data. Follow the steps below:

  • Ctrl + Shift + P (Internet Explorer)
  • Command + Shift + N (Safari)
  • Ctrl+ Shift + N (Google Chrome)
  • Ctrl + Shift + P (Mozilla Firefox)

If it works, you need to clear cache to optimize QuickBooks performance. Here’s an article to help with the process: Delete or Disable cache and temporary internet files in your web browser.

Another way to get rid of the unusual behavior is by using another supported browser like Google Chrome, Internet Explorer, or Mozilla Firefox.

Leave a comment if you have any other questions or need more assistance. I’m always here to help. Have a good day!