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lcwoodpattern
Level 1

How do I switch from automated tax to manual tax? In Florida, working with 5 different county rates.

 
4 Comments
MirriamM
Moderator

How do I switch from automated tax to manual tax? In Florida, working with 5 different county rates.

Thanks for reaching out to the Community, @lcwoodpattern.

 

I can help you revert back to manual sales tax. Here's what you'll need to do:

  1. In the left menu, click Taxes
  2. Go to the Sales Tax menu and hit Sales tax settings link. 
  3. At the bottom of this screen, click Want to temporarily switch to the old tax center? Switch here.
  4. A dialog box will appear. Click Switch to continue.

However, if it's already activated when your account was created, you'll need to contact our Customer Support team so they can turn it of for you. To reach them, here's how:

  1. Click the Help menu and select Contact Us.
  2. Let them know that want to turn off automatic sales tax.
  3. Hit Let's talk.
  4. Choose the Get a callback option.

Once done, you can now use the QuickBooks old Sales Tax Center.

 

For additional reference, I'm attaching some articles that you may find helpful:

Reach out to me again if you have any other follow up questions when tracking and paying sales taxes. I'm more than happy to assist. Have a great day!

Liz52
Level 1

How do I switch from automated tax to manual tax? In Florida, working with 5 different county rates.

We've only been using QBO for about a year. We switched to online so our order management software can integrate with it. Automated sales tax is on and I want to switch to manual as it's changing county tax rates and messing up our invoices. I'm on the phone with an "expert", the second one now (got disconnected) and they don't seem to know how to turn it off. There is a button that says turn off sales tax but not sure what that does.

Has anyone had them successfully turn it off for them?

Thanks!

Liz

Fiat Lux - ASIA
Level 15

How do I switch from automated tax to manual tax? In Florida, working with 5 different county rates.

@Liz52 

Explore this AST Filing and Reporting app to integrate with your QBO as a workaround.

https:// taxjar.grsm.io/mytax

 

Liz52
Level 1

How do I switch from automated tax to manual tax? In Florida, working with 5 different county rates.

Thank you - something to consider

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