The Tax Notice team sends an acknowledgment email within 3-5 business days, kaat.
After the confirmation email, we’ll send the Principal Officer an email with a case number and details within 5-7 days. Since it's been over 7 days and the Ohio notice has a 10-day deadline, please contact our Live Support Team directly. Our live representatives have the tools to assess your situation securely and guide you through the next steps.
Here's how you can reach them:
- Go to the Help icon in the upper right corner.
- Select the Search tab and hit Contact Us.
- Click the Ask about something else tab.
- Key in your concern and hit Continue.
- Choose a way to connect with us:
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Check out their support hours to determine their availability.
Our live representatives are here to help. For any follow-up questions, leave a comment below.