Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
koolkaat-me
Level 1

How long does it take for them to assign a case agent for a tax notice? It has been 9 days (7 Bus days) since I have uploaded my tax notice. OH gives 10 days to respond.

 
1 Comment 1
Erika_K
QuickBooks Team

How long does it take for them to assign a case agent for a tax notice? It has been 9 days (7 Bus days) since I have uploaded my tax notice. OH gives 10 days to respond.

The Tax Notice team sends an acknowledgment email within 3-5 business days, kaat.

 

After the confirmation email, we’ll send the Principal Officer an email with a case number and details within 5-7 days. Since it's been over 7 days and the Ohio notice has a 10-day deadline, please contact our Live Support Team directly. Our live representatives have the tools to assess your situation securely and guide you through the next steps.

 

Here's how you can reach them:  

 

  1. Go to the Help icon in the upper right corner.
  2. Select the Search tab and hit Contact Us.
  3. Click the Ask about something else tab.
  4. Key in your concern and hit Continue.
  5. Choose a way to connect with us:
    • Have us call you - Get a call from a support expert.
    • Chat with us - Start a conversation with a support expert.

 

Check out their support hours to determine their availability.

 

Our live representatives are here to help. For any follow-up questions, leave a comment below. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us