Connect with and learn from others in the QuickBooks Community.
Hi there, 91sspic.
To make changes on your GoPayment set up, I'd suggest contacting one of our Phone Support Specialists. They have more resources available to help you further.
You can get our contact information by clicking on this link: https://community.intuit.com/articles/1164874.
Feel free to reach out to us at any time you have questions about QuickBooks. Thanks.
I tried contacting live support. Support seemed uncertain of the request like it was an unusual inquiry. To me it seems like a basic function. It's advertised by other companies.
Hi there, @91sspic.
I appreciate you following the recommendation given by my colleague, and providing feedback about your call experience. I can share some information about sales tax calculation in QuickBooks Online.
The calculation of sales tax on your GoPayment transactions is base on how it was set up in your QuickBooks. You have options to manage your collecting, reporting, and paying of sales tax.
For your guide, you can check out these articles:
At this time, I'll do my part and raise your feedback to the right people and have this taken care of. I recommend you do that same. You can click the Gear icon and choose Feedback.
Keep me posted on how it goes or if you need anything else from me. I'm here to help you more. Have a good one.