cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

How to switch from Automated Sales Tax Center to the Old Interface? We switched to the new auto tax and this feature will not work with our business.

 
2 Comments
Highlighted
Moderator

How to switch from Automated Sales Tax Center to the Old Interface? We switched to the new auto tax and this feature will not work with our business.

Hello wilhelmuth84,

 

The option to switch back to old sales tax interface is no longer available. We want you to be more familiar with the new interface (Automated Sales Tax) as we move forward for product enhancements. 

 

You can reach out to our Customer Care Team to switch back to the old sales tax interface. They can pull up your account and temporarily override the setup or offer you better options:

  1. Click Help in the upper-right corner and select Contact Us.
  2. Enter the details of your concern and select Let's talk.
  3. Select how you want to reach them (phone or chat).
  4. Enter the necessary details to complete your request.

We'll be right here if you have additional questions about the program. Have a great day!

Highlighted
Level 1

How to switch from Automated Sales Tax Center to the Old Interface? We switched to the new auto tax and this feature will not work with our business.

Thank you! I contacted Customer Care twice yesterday and they say they don’t know how to do that. I will try it again today!

Need to get in touch?

Contact us