I am not able to add different tax rates. I have 2020 basic online version which automatically populates one sales tax rate. I need to sell to cities with multiple rates.

I'm here to help you add a multiple tax rate, kmanning-eagle-y.

You can follow the steps below in order to do it:

1. From the Taxes tab, select Sales Tax.
2. Click the Sales tax settings hyperlink.
3. Go to the Custom rates section.
4. Click the Add rate button.
5. Select either Single or Combined.
6. Enter a Name, and then select an Agency.
7. Enter a Rate.
8. Click Save.

I've also added these screenshots as your visual guide:

When you're ready to create an invoice, you can check this article: Send online invoices.

I'm just a post-away if there's anything that I can help. Have a great day ahead!

@kmanning-eagle-y 

As an addiitional option, explore this AST Filing and Reporting app to integrate with your QBO. You may find something useful.

https:// taxjar.grsm.io/mytax