II can see how challenging it must be to deal with this issue, especially since you've already exerted your effort in contacting our support, Myra. Let's make sure we get this issue resolved.
Since it automatically reverts to your old setup, I highly recommend reaching out to our Live support again to address the matter further. There may be a deeper technical issue or an error in the system that requires advanced troubleshooting to prevent the settings from reverting.
We sincerely appreciate your patience, and we will work to resolve this for you permanently.
