Thank you for posting in the Community regarding the charges for filing your taxes with TurboTax, @pdavis3. I can share some insights into why you're being charged to file them with TurboTax.
QuickBooks Self-Employed (QBSE) and TurboTax bundle generally include Federal tax filing through TurboTax Self-Employed at no additional cost. However, there are some reasons why you're seeing a charge:
- State Tax Filing Fees: The bundle covers federal tax filing (like Form 1040). However, it doesn't include state tax filing fees. If you're filing state taxes, charges for that service apply.
- Upgraded TurboTax Version: If you upgraded to a different version of TurboTax, such as TurboTax Premier or TurboTax Home & Business, this could result in extra fees.
- Additional Services: If you opted for additional services or add-ons during the filing process, such as professional review or audit defense, these would incur extra charges.
- Billing Cycle or Subscription Issues: There might be an issue with your bundle subscription or billing cycle. Ensure that your QuickBooks Self-Employed subscription is active and linked adequately to TurboTax, or check the charge using our look-up tool through this article: Understanding Intuit charges on your credit card or bank statement.
If none of these situations apply, I recommend contacting our live support directly to resolve the issue. They can check your account details to provide more information about the charges using their tools in a secure session. Here's how to contact them in QBSE:
- Login to QBSE via the web browser.
- Click the Help menu on the upper right.
- Select Contact Us.
- Enter your sync concern between Etsy and QBSE in the 'What can we help you with' box.
- Hit Continue.
- Select Chat or Callback.
Please take note of our support schedule. Our live support is available from Monday to Friday, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT. Alternatively, you can also consider contacting our TurboTax support.
For more details about avoiding data entry errors and how you send your self-employed info with TurboTax Self-Employed, you can check this guide: Send QuickBooks Self-Employed tax info to TurboTax Self-Employed or Live.
Additionally, this article can help you identify the taxes that will show up in your QBSE reports: Schedule C and expense categories in QuickBooks Solopreneur and QuickBooks Self-Employed.
This is all the information you can look at about filing taxes with QuickBooks Self-Employed and TurboTax bundle. Let me know if you have other concerns about your QBSE and TurboTax bundle. I'm just one post away to help you out.
