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Michelle-Falgout
Level 1

I paid taxes thru QB and it's almost 2 weeks later and they have not hit the bank. I've called twice and they keep saying it takes 3-5 days HELP?

Paid on 11/12 and 11/15 and it has not cleared the bank account. I am worried that something is incorrect or not set up and now we are late
1 Comment 1
ChristineJoieR
QuickBooks Team

I paid taxes thru QB and it's almost 2 weeks later and they have not hit the bank. I've called twice and they keep saying it takes 3-5 days HELP?

I see how essential it is to prioritize these tax obligations, Michelle. Know that we are here to provide details to ensure your tax payments are complete and accurate in QuickBooks Online Payroll.

 

An email notification regarding the status of your payroll tax payments will be sent to the Primary Admin listed in your QuickBooks Online account. This notification provides updates about the processing of payroll taxes, helping to keep the designated administrator informed and aware of any necessary actions or confirmations.

 

For sales tax payments, I suggest contacting your tax payment agencies to inquire about the current status.

 

After the payment is completed, we will document it in the Taxes section. This area provides a complete overview of your sales tax duties, enabling you to ensure timely and accurate compliance with tax regulations.

 

Here's how:

 

  1. Go to Taxes, then Sales tax.
  2. The list of recorded payments is in the Recent Sales Tax Payments section.

 

If you haven't seen your sales and payroll tax payments via email, I recommend contacting our support team again. Our designated representatives can access your account details to thoroughly investigate the reasons for the tax payment delay and provide timely follow-up on your case.

 

You can follow the steps below:

 

  1. Log into your QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Tap the Contact Us button.
  4. Choose a topic from the boxes or tap the Ask about something else box.
  5. Next, state your concern in the box. Example: Refund concerns. Then, press the Continue button.
  6. After that, select between the two options: Have us call you or Schedule an Appointment.

 

To learn the best time to get in touch with our support team, tap the link for the full details: QuickBooks Online Support

 

If you want to let your QBO account file for automated tax payment, get ready by referring to these pages below:

 

 

We remain committed to providing support for your needs. If you require assistance with managing your tax payments in QuickBooks Online, our team is here to help guide you through the process of your tax responsibilities efficiently within the platform.

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