Hi DAR, you're right that the QuickBooks Self-Employed Tax bundle includes filing taxes at no additional cost. Since you are receiving a prompt asking for payment whenever you attempt to file, I recommend reaching out to our QuickBooks Self-Employed live expert. They have the necessary tools to review this issue and can provide you with a real-time resolution.
For specific steps on how to contact our live experts and to check the best times to connect with them, you can refer to this article: Get help with QuickBooks products and services.
Please let us know if you require any further assistance.
