Connect with and learn from others in the QuickBooks Community.
QuickBooks Online (QBO) calculates sales tax based on the customer's Shipping address. Then, enter the zip code plus 4-digits to ensure complete accuracy.
Let me share this article on how to make sure you're using the correct address for tax collection: Validate an address for taxes.
To know more about the automated sales tax feature in QBO, refer to this link: Set up and use automated sales tax in QuickBooks Online.
Please leave a comment below if you have further questions. We're always here to help. Have a good one.
You have clicked a link to a site outside of the QuickBooks Community. By clicking "Continue", you will leave the Community and be taken to that site instead.