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Level 1

I want to enter sales but can't bring up screen

1 Comment

I want to enter sales but can't bring up screen

Hey Randy-schuh12,


Thank you for joining the QuickBooks Community. There are two approaches, I would like for you to try. First, to create a sales receipt, follow these steps:


  1. Select +New, under customer, choose Sales Receipt.
  2. Enter the necessary information.
  3. Save the information.

The second approach would be to try logging in using private browsing. This method is used to block any form of cookies, history or data.


Google Chrome:Ctrl + Shift + N

Mozilla Firefox: Ctrl + Shift + P

Internet Explorer: Ctrl + Shift + P

Safari: Command + Shift + N


When using the private browser and it works, for extra measure clear the cache and cookies to remove corrupt data. Depending on the browser you use, follow this link to clear them.


Keep me updated and if you have any other questions, simply reply.




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