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Irs letter

IRS form 941 not filed, even though intuit claims it was filed. How do I get intuit to resolve this.

QuickBooks Team

Re: Irs letter

Hello there, Rpe.


One of the possible reasons of this concern is that your registered EIN in the IRS and Intuit Online Payroll is not matched.


Let's verify if your registered EIN in the IRS matches with Intuit Online Payroll.


Here's how to locate your EIN in Intuit Online Payroll:

  1. Go to the Setup tab.
  2. Under Payroll and Services, click Federal Taxes.
  3. EIN is located in the Federal Tax Setup section.

Then, you can verify the EIN that is registered in the IRS from the notice they've sent to you.


I'd also suggest contacting our Payroll Specialist. They can further help you in resolving your 941 filing concern. Also, they have the tools that can verify the cause of this issue.


Here's how to contact them:

  1. Go to Help (question mark icon).
  2. Click Contact us.

Please let me know how it goes. I'd be right here to help you anytime.

Not applicable

Re: Irs letter

Every other form has been accepted by the irs. I don’t think it’s an Ein, which is correct, issue. By the way the chat issue has not worked for me. Very disappointing.


Re: Irs letter

Hello again, Rpe,


I appreciate you getting back to the Community.


Since this concern requires the expertise of our Payroll Specialist, I recommend contacting them so they can help ensure that form 941 is filed. They have the tools to pull up your account in a secured environment and determine what cause the issue.


Here's how to reach them: Which payroll service do you need help with?.


I'd appreciate if you can update me on how it goes. I'm always here to further assist.

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