cancel
Showing results for 
Search instead for 
Did you mean: 
nikki2
Level 2

Is the Sales Tax Center down? mine is just spinning since Friday

 
Solved
Best answer November 23, 2020

Best Answers
Candice C
QuickBooks Team

Is the Sales Tax Center down? mine is just spinning since Friday

Hey there, @nikki2

 

It's great to see you back in the Community. I've got you covered. Don't sweat it. 

 

You can easily resolve the spinning circle when attempting to access the Sales Tax Center by using a private browser or incognito window. QuickBooks will then load as a fresh new page and remove any glitches that can be occurring in the system. Here's how: 

 

  • Google Chrome: Ctrl Shift 
  • Safari: Command Shift + N
  • Internet Explorer: Ctrl Shift P

 

If this works, go back to your regular session and clear your browser's cache.

 

You can also use different supported sessions and the QuickBooks Online Desktop App to help fix the problem. Cruise on over to our tutorials page to get more details about features in your QuickBooks Online (QBO) account. 

 

These steps should do the trick to allow you to have access to your Sales Tax Center. Let me know if this helps. I want to ensure that you're able to get back to running your business. I'm only a comment away if you need me. Have a great week and holiday ahead!

View solution in original post

1 Comment
Candice C
QuickBooks Team

Is the Sales Tax Center down? mine is just spinning since Friday

Hey there, @nikki2

 

It's great to see you back in the Community. I've got you covered. Don't sweat it. 

 

You can easily resolve the spinning circle when attempting to access the Sales Tax Center by using a private browser or incognito window. QuickBooks will then load as a fresh new page and remove any glitches that can be occurring in the system. Here's how: 

 

  • Google Chrome: Ctrl Shift 
  • Safari: Command Shift + N
  • Internet Explorer: Ctrl Shift P

 

If this works, go back to your regular session and clear your browser's cache.

 

You can also use different supported sessions and the QuickBooks Online Desktop App to help fix the problem. Cruise on over to our tutorials page to get more details about features in your QuickBooks Online (QBO) account. 

 

These steps should do the trick to allow you to have access to your Sales Tax Center. Let me know if this helps. I want to ensure that you're able to get back to running your business. I'm only a comment away if you need me. Have a great week and holiday ahead!

View solution in original post

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us