Hey there, @nikki2.
It's great to see you back in the Community. I've got you covered. Don't sweat it.
You can easily resolve the spinning circle when attempting to access the Sales Tax Center by using a private browser or incognito window. QuickBooks will then load as a fresh new page and remove any glitches that can be occurring in the system. Here's how:
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
- Internet Explorer: Ctrl + Shift + P
If this works, go back to your regular session and clear your browser's cache.
You can also use different supported sessions and the QuickBooks Online Desktop App to help fix the problem. Cruise on over to our tutorials page to get more details about features in your QuickBooks Online (QBO) account.
These steps should do the trick to allow you to have access to your Sales Tax Center. Let me know if this helps. I want to ensure that you're able to get back to running your business. I'm only a comment away if you need me. Have a great week and holiday ahead!