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my Illinois Dept of Employment Security (unemployment ) statement shows I have a credit balance. How do I claim the credit on my online payroll?

 
3 Comments
Moderator

Re: my Illinois Dept of Employment Security (unemployment ) statement shows I have a credit balan...

Welcome aboard, cmingle.

 

Thank you for posting here in the Community. I'm here to assist you with your question about the credit balance.

 

You can either choose to apply credit balance to the next quarter or get a refund once you submit the form. If you're unsure of the credit balance from the statement, it's important to dig deeper on your data.

 

Handling overpayments are crucial, so if you need further help, I recommend reaching out to our Support Specialists through this article:

 

Which payroll service do you need help with?.

 

I want to ensure that you're able to succeed in what you need with the credit, so please feel free to let me know how it goes. If you should have any questions, I'm just a click away.

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Re: my Illinois Dept of Employment Security (unemployment ) statement shows I have a credit balan...

Thank you and I understand what you said but I cannot figure out how to edit the form to show my overpayment and deduct the overpayment from the total. 

Moderator

Re: my Illinois Dept of Employment Security (unemployment ) statement shows I have a credit balan...

Hello there, @cmingle.

 

Thank you for getting back to us and asking the Community about showing the overpayment to your payroll form. I can help share some more insights to achieve your goal.

 

To start, I suggest reaching out to your state agency to verify what are your options to take the refund. This way, we can avoid errors when recording the overpayment in QuickBooks.

 

Once you've confirmed the method how to get the credit, you can enter it as a prior tax payment to show the overpayment in your reports. Let me guide you how: 

  1. Select Taxes & Forms then choose Enter Prior Tax History.
  2. In the Prior Tax Payments screen, select Add Payment.
  3. In the Add Payment screen, complete the following tax payment details.
    • Tax Type
    • Liability Period (select the period in which the liability accrued)
    • Payment Date
    • Check Number (optional)
    • Notes (optional)
    • Tax Items Amounts
  4. Select OK to return to the Prior Tax Payments report screen.

I've attached an article about payroll for more reference: Recording prior tax payments.

 

After that, if you haven't submitted your form, you can recreate and print a new form. To do that, you need to archive the old form. The following article contains the detailed steps: Update tax and payroll forms.

 

Once done, when you create the form, you'll see the options to apply the credit to next return or send a refund. If you don't have this option, I recommend reaching out to our Payroll Support to help you get to a resolution quickly. Please refer to the link provided by my colleague, AlcaeusF to contact them. 

 

That should point you in the right direction. The Community is always here if you need more assistance with payroll. I'd be delighted to be your guide once again. Wishing you and your business continued success.

 

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