cancel
Showing results for 
Search instead for 
Did you mean: 
benjifunk2
Level 1

My Quickbooks Self-Employed does not have a "Send to TurboTax" button

I'm trying to import into TurboTax. I was brought to my QBSE account from within TurboTax. They both have the same username.

I follow the instructions, but on the "transfer to TurboTax" screen, there is no button to send to TurboTax.

 

image.png

 

1 Comment
MaryLandT
QuickBooks Team

My Quickbooks Self-Employed does not have a "Send to TurboTax" button

Hi there, benjifunk2,

 

You'll get the Send to accountant option when QuickBooks Self-Employed (QBSE) isn't linked to your TurboTax account.

 

I know that you're already using the same username. However, I still suggest contacting our QBSE Care Team. They have the tool to check and verify your login credentials and proceed with the steps to send your tax info.

 

Here's how to get in touch with them:

  1. Select Assistant from the top bar.
  2. Enter "Talk to human" until you see "I still need a human".
  3. Choose a way to connect with a live agent.

I've also added this article: Send your tax info to TurboTax Online (Self-Employed or Live) for instructions and detailed steps.

 

You can also refer to the Contact QuickBooks Self-Employed Support link to get help using the mobile app.

 

Should you need additional information, feel free to leave a comment below. I'm always around to help ensure your success.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up