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billlongoria6
Level 1

need someone to contact me concerning a tax issue ?

How do I get a call back from a live person ?

1 Comment 1
LollyNino_C
QuickBooks Team

need someone to contact me concerning a tax issue ?

You can arrange a callback to talk to our support, @billlongoria6. We're doing this to ensure you’ll be routed directly to the correct product specialist while working on your account. I’d be glad to assist you by connecting you with our support team.

 

Before proceeding, can you tell me what specific help you need with your taxes? We're eager to assist you in the Community. Sharing additional details or screenshots will help me identify the root cause of the issue and find the most suitable solution.

 

If you would rather speak directly with our live support team, please verify our support hours to ensure timely assistance. Once you have that information, follow the steps below to connect with them:

 

  1. Access your QuickBooks Online account.
  2. Tap the Help icon in your company to display the support window.
  3. You can utilize the QB Assistant by typing in your question or topic, which will provide options to help you obtain answers. Alternatively, you can use the Search tab to enter a keyword or topic of interest.
  4. If you can’t find the answers to your questions, click on Contact Us to connect with an expert who can assist you further.
  5. Choose a way to connect with our team in the How would you like to connect with us? page: Have us call you or Chat with us.

 

If you'd like to learn more about managing taxes in QuickBooks, you can visit this article: Manage taxes in QuickBooks.

 

If you have additional information or need further clarification after reaching out to our support team, feel free to return to this thread at any time. Just click the Reply button to connect with us in the Community.

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