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Accountant1001
Level 1

New Michigan Website Unemployment

I have been trying all ways but cannot get MiUi to accept my file format from QB desktop. I go through payroll center, file forms, E-File State SUI and then do the interview but none of it works. Michigan Unemployment website says “file invalid. Fatal error” when I upload the txt file that QB creates. Anyone know how to fix it? 

8 Comments 8
RazzieE
QuickBooks Team

New Michigan Website Unemployment

Hi there, @Accountant1001. Since Michigan released its latest payroll update, you'll also need to make sure your QuickBooks Desktop payroll tax table is updated so the file matches the new format required by the state.

 

This is the most common reason why the MiUi rejects the TXT file created through the Payroll Center. You can also check your unemployment account number, as Michigan requires it to be entered in this 7-digit format.

 

For more information about the payroll tax update, visit this article: Get latest payroll news and updates in QuickBooks Desktop Payroll.

 

If you have follow-up questions, please don't hesitate to click the Reply button.

Accountant1001
Level 1

New Michigan Website Unemployment

Hi @RazzieE I have updated to the newest payroll update and QB software but the txt file is not working when we upload to MiUi because MIWAM is no longer supported. But the txt file is being flagged as invalid. It has four options: Delimited (CSV Comma Delimited), ICESA (NASWA standard file format), EFW2 (formerly MMREF-SSA), and XML (Standard XML Format). Those are the four options MiUi gives for file format specifications. I tried to upload the .txt file that quickbooks exported but it did not validate through MiUI as it said fatal error and invalid file format. 

 

Accountant1001
Level 1

New Michigan Website Unemployment

Hi @RazzieE  I have updated to the newest payroll update and QB software but the txt file is not working when we upload to MiUi because MIWAM is no longer supported. But the txt file is being flagged as invalid. It has four options: Delimited (CSV Comma Delimited), ICESA (NASWA standard file format), EFW2 (formerly MMREF-SSA), and XML (Standard XML Format). Those are the four options MiUi gives for file format specifications. I tried to upload the .txt file that quickbooks exported but it did not validate through MiUI as it said fatal error and invalid file format. 

 

Joemar_B
QuickBooks Team

New Michigan Website Unemployment

I hear you @Accountant1001. Files often fail because of hidden characters. I suggest to double check the file content for any unnecessary characters that might cause the error, or try to use other accepted file format.

 

If the issue persists, I recommend reaching out to our QuickBooks Desktop live support team for immediate assistance. They have specialized tools to look at the details of your account and find exactly what is preventing your file to be uploaded.

 

If you have any further questions, feel free to comment below. 

Mark9999
Level 1

New Michigan Website Unemployment

I can't get anyone to help me get this problem solved.  Do you have a go to person that can help us??

Mark9999
Level 1

New Michigan Website Unemployment

Is there a person we can talk to.  I can't get anyone there that knows anything

Candice C
QuickBooks Team

New Michigan Website Unemployment

Good morning, @Mark9999

 

Welcome to the Community and thanks for chiming in on this thread. 

 

You can get in touch with someone from our Customer Support Team through your QuickBooks Desktop product. Here's how: 

 

  1. Go to the Help menu at the top of the screen. 
  2. Press the QuickBooks Desktop Help/Contact Us option. 
  3. Enter your question and hit Let's talk
  4. Scroll down and choose to Get a callback

 

Afterwards, one of our experts will be in touch with you as soon as possible. 

 

Please come back and let us know how the call goes. We want to ensure that you get this taken care of soon. Have a great day!  

michelew
Level 1

New Michigan Website Unemployment

I just concluded a call with QuickBooks Desktop support regarding the Michigan SUI filing issue. During the call, I walked the representative through the four file formats currently accepted by the State of Michigan’s new MiUI system and demonstrated that the text file generated by QBD does not meet any of those required formats.

Despite this, the representative stated that because Excel does not generate an error code during the macro process, she was unable to provide assistance. She further stated that there does not appear to be any update to QBD planned in the near future. The only workaround offered was manual data entry.

This response is unacceptable. Specifically:

  1. The cost of QBD and its payroll module has increased from approximately $300 per year to over $1,000 per year over the past decade. At that price point, it is reasonable—and expected—that Intuit remains fully compliant with federally and state‑mandated electronic payroll filing requirements.
  2. Whether Excel produces an error code is irrelevant. The macro is producing exactly what Intuit programmed it to produce. The problem is that the output file format is incorrect and noncompliant with Michigan’s published requirements. This is a defect in Intuit’s programming.
  3. Michigan’s changes to SUI electronic filing have been publicly known for at least a year, and the accepted file formats have been available for more than five months. Intuit had ample time to update the QBD payroll macro accordingly and failed to do so.
  4. Suggesting manual data entry as a solution is not reasonable or scalable. We manage unemployment filings for a large number of clients, and manual entry represents a significant, unnecessary administrative burden created solely by Intuit’s failure to maintain compliant software.
  5. Our QuickBooks Online clients do not appear to be experiencing this same issue, which indicates that Intuit has already developed a compliant solution for QBO but has neglected QBD users.

With the Michigan SUI filing deadline of April 27, 2026, this is now a time‑critical compliance issue. Please advise immediately whether Intuit intends to release a compliant solution for QuickBooks Desktop, or whether QBD payroll customers are expected to absorb the risk and labor cost of manual filing due to Intuit’s inaction.

 

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