Let's perform some troubleshooting steps to rectify the issue of showing the sales tax box in your transactions, Patti36.
Once you've set up your sales tax, it will automatically show in the transactions you create.
Since it doesn't appear, let's open your account using a private or incognito window. Occasionally, your browser stores data from websites you often visit, which can lead to unexpected behaviors on online platforms. To open a private browser, you can follow these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: Command + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Once done, check if the sales tax box appears. If it works, return to your regular browser and refresh the website's preferences by clearing its cache. Also, you can consider using a supported browser to optimize your QuickBooks experience.
Additionally, you can run a Sales Tax Liability report in QuickBooks Online to see how much sales tax you owe.
We're dedicated to ensuring your QuickBooks experience is seamless and effective. If you have any follow-up questions regarding sales transactions, feel free to comment down below.
