Hi Vdaltorio1, We understand this is affecting your filing process and will ensure it receives the attention it deserves.
To effectively address this SSN formatting issue, we recommend contacting our Live Support team. They have the tools to access your account and investigate the issue further.
Here's how to connect with them:
- Inside QuickBooks Online, go to the Help menu.
- Select the Assistant and type "Talk to an expert".
- Enter a keyword or topic about the issue.
- Choose a way to connect with us.
You can refer to this article to view our support hours and choose a convenient time to connect: Get help with QuickBooks products and services.
If you have any further questions or need additional support, please don't hesitate to reply.