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morphologically3
Level 1

Can anyone Help? stripe sales used to come up as add to deposit sales, they now come up as transfers, not showing true sales. I have switched to add or match neither work

 
3 Comments
katherinejoyceO
QuickBooks Team

Can anyone Help? stripe sales used to come up as add to deposit sales, they now come up as transfers, not showing true sales. I have switched to add or match neither work

 

Hi there, @morphologically3

 

Thanks for your first post. I'm here to help you help ensure you're able to deposit your Stripe sales to your account.

 

As an insight, our system depends on how your bank sends the transactions to QuickBooks. Hence, they may be categorized directly to the bank.

 

We can open the payment transaction and verify the deposit to account. If it's deposited to the bank, you can change it to the Undeposited Funds account. Then, follow the steps below:

 

  1. In the Make Deposits window, you will see the amount from your customer on the first line. Add an item by clicking in the next blank row.
  2. From the Received From drop-down menu, choose a vendor or enter Stripe as a vendor if you haven't added them.
  3. Select an expense account for the fee from the From Account drop-down, then click OK.

 

Once done, you can now match this transaction to the one downloaded from your bank.

 

Please come again and post some more should you have any additional questions. I'm always around to help. Take care!

Fiat Lux - ASIA
Level 15

Can anyone Help? stripe sales used to come up as add to deposit sales, they now come up as transfers, not showing true sales. I have switched to add or match neither work

@morphologically3 

Explore the trial version of this app to reconcile your Stripe transactions.

https:// synder.grsm.io/quickbooks

 

katherinejoyceO
QuickBooks Team

Can anyone Help? stripe sales used to come up as add to deposit sales, they now come up as transfers, not showing true sales. I have switched to add or match neither work

Hi @morphologically3,

 

Hope you’re doing great. I wanted to see how everything is going about the adding deposit sales for Stripe concerns you had yesterday. Was it resolved? Do you need any additional help or clarification?

 

If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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