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acoolmom65
Level 2

Have any of you had issues with the new sales tax feature and the way payments are posting? several payments are showing as duplicates. How do I adjust these duplicates

I need to remove the duplicates because it is causing my bank balance to show negative amounts

1 Comment 1
RoseJillB
QuickBooks Team

Have any of you had issues with the new sales tax feature and the way payments are posting? several payments are showing as duplicates. How do I adjust these duplicates

Duplicate tax payments can occur if you manually record a transaction and simultaneously categorize the same downloaded entry, Acoolmom65.

 

To fix it, undo the posted transaction and match it with the existing record in QuickBooks. Here's how:

 

  1. Go to All Apps and select Accounting.
  2. Navigate to Bank Transactions.
  3. In the Posted tab, locate the tax payment you have categorized and click Undo from the Action column.
    UNDO POSTED.png
  4. Return to the Pending tab and click Match to link the two records.

 

Here's a helpful resource for matching transactions to existing records in the application to maintain accurate books: Match your bank and credit card transactions.

 

We're here to help if you need further assistance with managing your tax payments. Hit the Reply button to start posting here.

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