WHAT BUSINESS IS MAKING THE INTEREST OFF THIS TAX MONEY THAT IS BEING PREMATURELY DEDUCTED FROM OUR ACCOUNTS? 

INTUIT IS STEALING INTEREST FROM ITS CUSTOMERS!!!

First, I want to say something, and then as a paying customer, I DEMAND that you ACCEPT what I say, and then KEEP READING.

INTUIT SUCKS. QUICKBOOKS ONLINE SUCKS. YOUR DEVELOPMENT TEAM IS ON ACID.

NOW::::::::

In your infinite wisdom, you have created a crapfest. When I process my bank feeds, THE SOFTWARE DOES NOT KNOW WHAT THE HELL TO DO WITH THE WITHDRAWALS. IT HAS SO FAR AUTOMATICALLY MATCHED AND OR CATEGORIZED IS WAAAAAAAAAAAAY OFF. SO.... INTUIT MONEY GRABBERS.... WHAT NOW
!!!!!!!!!!!

So the reasoning given for this change was to remove the liability in the ledger. I still show the taxes owed as a liability, and quickbooks is now holding MORE than I owe leaving me with a cash shortage and loss of interest on the cash you took.  There was not enough notice given for ample time to find a replacement service, and there is no clear way to switch to manual filing/payments. At this point I feel railroaded into this, with no clear way out. 

I would like to formally request this policy is reversed, and the money held returned to my account. 

I have complained to three different departments about this new change. It is horrendous. Hoping that enough people are letting Intuit know how they feel about this crappy policy. They need to reverse it immediately. I noticed that this is only affecting 11 states. I wonder if it is illegal in the other 39 or something?

Thanks for reaching out to the Community, Jason179.  I appreciate your detailed information and would be more than happy to help you get this on the right track.

If you'd like to switch to manual filing and payments, you can turn off automated taxes any time.

Here's how:
 

1. Go to Payroll Settings.
2. Access the Taxes and Forms section.
3. Turn off Automated taxes and forms.

With your automated taxation disabled, you'll need to manually pay and file payroll taxes by their deadlines:
 

• Payroll tax payments and filings won't be automatically scheduled by QuickBooks.
• Tax funds will only be withdrawn from the account when you schedule your payment yourself.
• When you turn automated taxes on or off, it will take effect on the first day of the following month. Funds that have been withdrawn for tax periods on or after your effective date will be refunded to you.

If you'd like to submit any feedback about the automated taxes feature, you can do so while signed in. Your feedback's definitely important to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing the Product Updates webpage.

I've also included a detailed resource about working with payroll which may come in handy moving forward: Pay & file payroll taxes/forms electronically

Please feel welcome to send a reply if there's any questions. Have a wonderful Monday!

Which, Jason179, is a long way of saying:  "We really don't care what you think or want.  We are not reversing this new ridiculous policy." 

This is the problem, Zach.

Many small businesses like myself use Intuit because it used to make it easy to do payroll and file payroll taxes.

Now, Intuit is taking advantage of small businesses and are definitely not in our corner any longer.

Now, the service is too expensive for what it offers us now. it is no longer a good deal.

The issue remains that quickbooks recently RAISED prices for payroll features, they are now taking MORE than is owed for taxes. Turning the auto file feature off means I will now pay MORE for the service and receive LESS benefit from using it. The communication from quickbooks about this has been horrible, there was no lead time to find a replacement service and the process to cancel the auto feature is not easy to figure out. All of the reasons given to make this change are FALSE, this does not help cash flow, at this point it has destroyed it. This does not remove the liability account, this does not benefit ANY business other than quickbooks for now earning interest off of MY money.

Cut and paste answers that get repeated are not the solution here. 

Couldn't agree more. I had to call QB after random large charges starting showing up in October and I originally thought I was being defrauded. I was ready to call my insurance company, ready to put a stop on my bank account ...

An hour and a half later on a phone call with Online Support, and I understand that this is a brand new feature that QB has rolled out to make my life easier.

That's over $9,000 they just pulled out of my account over six days to make my life easier. Talk about destroying cash flow and making my life more difficult.

No, thank you. Checking out new payroll companies THIS weekend. Me and my cash are going someplace else.

They took it out on the 1st instead of the 15th like normal and then they took it out again today!! And you can't talk to anyone on a Saturday! Check your accounts.

Check to make sure they didn't take it out twice like they did me. Once on the 1st and now on the 12th.

I have had to pay 2 quarters worth of taxes in 2 months.... there is very poor communication on when and how much is being pulled. For the first time since owning a business I have a negative balance in my checking account, so happy for the wonderful improvement of cash flow. 

I have canceled my payroll account and expect the money to be returned, as previously stated from quickbooks. 

The following are the "benefits" quickbooks says we gain from this new policy as stated in a previous post.

To further discuss, here are the main reasons behind this change.

Firstly, the new system simplifies tracking by consolidating payroll and tax amounts, eliminating the need to monitor and manage them separately.

NOTHING IS SIMPLIFIED we now have to manually check what has been held out, making sure the balance is indeed covered. It is now confusing on trying to match what was pulled vs what is owed. 

Secondly, there is a lower chance of missing tax payment notifications or facing unexpected withdrawals by withdrawing tax amounts at the time of payroll. Doing this will help avoid any last-minute surprises.

There were no surprises, we had a ledger that showed what was owed, and had to make sure the balance was covered. We also had the benefit of gaining interest on the money set aside to pay the taxes. Now cash flow is HURT by pulling that money each paycheck.

Lastly, QuickBooks will automatically schedule and pay taxes on time, using the withdrawn funds to ensure prompt tax payments and prevent insufficient funds.

Taxes were being paid on time, again we now lose the ability to earn interest on that money. Since this was implemented for the first time ever I have a negative balance, there has been little to no notice on when or how much is getting pulled out of my account. 

With these changes, your general experience with automated tax withdrawals will be enhanced.

NOTHING is enhanced, we have now been forced to watch our savings depleted, and it will take months to recover from the immediate hit to cash flow. This now creates MORE work on our end to make sure the correct amounts are withheld, there is no clear way to see how much has been withheld vs what is owed. Quickbooks bank balance will be enhanced I am sure, gaining interest on the money held. This HURTS small businesses.

Again I request that this policy is reversed. 

October 23, 2024: MY BLOOD IS BOILING!!! TALK ABOUT THE PERFECT STORM?!!! Hurricane Milton's unwelcomed drama distracted me from my usual, close monitoring of my business bank account. I immediately called Intuit to CANCEL their RIDICULOUS DISSERVICE, upon discovering my BANK account's DISMAYINGLY LOW BALANCE: they even WITHDREW 940 TAXES, DUE IN JANUARY, 2025!!!

10/24/24

TWO ADDITIONAL WITHDRAWALS discovered!! ANOTHER CALL TO INTUIT... My refund request is being submitted to "TIER-2" Department... 

Hmm... now, readily apparent... their over-zealous "AUTO-PILOT" EFFICIENCY with WITHDRAWALS from my bank account DOES NOT APPLY to REFUNDING/REDEPOSITING MY $$$$'s!!!

10/25/24

Received the requested call-back... patiently awaiting REFUND CONFIRMATION from Tier-2 Dept... patiently waiting... patiently waiting...

UPDATE: $,$$$.cc being refunded to my bank account... in approximately THREE BUSINESS DAYS!!!

MY RESPONSE: UNACCEPTABLE! Please ESCALATE MY CASE TO TIER-3 or TIER-4, AND, USE that same AUTO-PILOT withdrawal EFFICIENCY button TO REFUND MY MONEY, IMMEDITELY!!

10/25/24

But wait, I don't understand. Intuit says your new experience makes things clearer and is so much easier to understand and organized. Aren't you feeling it?

So far they have pulled almost double what I paid last quarter. Just about drained my accounts. I will be seeking legal action at this point.

I take it you're not feeling the lovely glowing feeling Intuit says you should either. Weird!

W-E-I-R-D...ly... W-I-R-E-D!!!

God, help me!!!!

W-E-I-R-D...ly... W-I-R-E-D!!!

God, help me!!!!

This is not any simplify the process at all now I have more than 10 withdrawal a months instead once a month. also how come I can't export all this withdrawals to QB desktop  and updated my bank account?

Quickbooks has made it UNBELIEVEABLY more difficult and way more work on us small businesses. This is a nightmare policy and should be changed back the way it was before. 

No one at QB has given anyone a good answer for this change. As a matter of fact, they won't even answer the question. It's like talking to a politician. WE KNOW WHAT YOUR POLICY IS. However, NO ONE will explain why you did this? It is HORRIBLE for small businesses.

QB will be a thing of the past with my company next April/May when my business slows down where I can transistion over to a new company.

So my question is , If Income tax is paid and calculated every time payroll is ran (weekly), do your write-offs from business expenses automatically deduct from the amount they are taking out for income tax? If that’s the case you would need to stay up on your books weekly or if not you may end up paying more income tax than what you should because your write offs haven’t been deducted yet. Can anyone confirm if this is how it works? Will you receive a tax credit at the end of the year if you overpaid ? After all write offs have been entered and deducted? Any answers help ! Thankyou 

Please comment what you end up finding, something similar to quickbooks, i like the interface but not this policy!